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Customer Service Representative

Are you a customer-focused individual with a passion for automobiles? Do you excel in a fast-paced environment where every day brings new challenges? Join the team at Shea's Automotive and embark on a rewarding career as a Service Advisor.


Position: Service Advisor 


Location: Shea's Automotive, Albuquerque NM 


Hours: Monday-Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 12:00 PM (Full-Time) 


Responsibilities: 

  • Greet customers and assist them with their automotive service needs 
  • Schedule appointments and communicate service recommendations to customers 
  • Provide accurate estimates and explanations for repair work 
  • Coordinate with technicians to ensure timely completion of service jobs 
  • Maintain customer satisfaction by addressing inquiries and resolving issues promptly 


Requirements: 

  • Previous experience in automotive service or customer service role preferred 
  • Strong communication and interpersonal skills 
  • Ability to multitask and prioritize in a fast-paced environment 
  • Proficiency in computer systems and automotive software 
  • Knowledge of automotive terminology and repair processes is a plus 


Benefits: 

  • Competitive compensation package 
  • Comprehensive training program to enhance your skills and knowledge 
  • Supportive team environment with opportunities for career advancement 


Join us at Shea's Automotive and become part of a team that's committed to providing exceptional service and creating positive customer experiences. Apply now and take the next step in your automotive career!


(505) 400-6051 •
Feb 11, 2025

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Key Responsibilities

Are you a customer-focused individual with a passion for automobiles? Do you excel in a fast-paced environment where every day brings new challenges? Join the team at Shea's Automotive and embark on a rewarding career as a Service Advisor.


Position: Service Advisor 


Location: Shea's Automotive, Albuquerque NM 


Hours: Monday-Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 12:00 PM (Full-Time) 


Responsibilities: 

  • Greet customers and assist them with their automotive service needs 
  • Schedule appointments and communicate service recommendations to customers 
  • Provide accurate estimates and explanations for repair work 
  • Coordinate with technicians to ensure timely completion of service jobs 
  • Maintain customer satisfaction by addressing inquiries and resolving issues promptly 


Requirements: 

  • Previous experience in automotive service or customer service role preferred 
  • Strong communication and interpersonal skills 
  • Ability to multitask and prioritize in a fast-paced environment 
  • Proficiency in computer systems and automotive software 
  • Knowledge of automotive terminology and repair processes is a plus 


Benefits: 

  • Competitive compensation package 
  • Comprehensive training program to enhance your skills and knowledge 
  • Supportive team environment with opportunities for career advancement 


Join us at Shea's Automotive and become part of a team that's committed to providing exceptional service and creating positive customer experiences. Apply now and take the next step in your automotive career!



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